Email: info@starbizcleaning.com
Follow Us On:
.avif){kind=icon}
.avif)
.avif)
Welcome to Starbiz Cleaning LLC, your trusted provider of high-quality commercial janitorial and residential cleaning services. By scheduling and receiving services through our website, phone, or any other means, you agree to abide by the policies outlined below.
⸻
• Appointments must be canceled at least 24 hours prior to the scheduled service time.
• Late cancellations (less than 24 hours before the appointment) will result in a $50 cancellation fee.
• Customers may reschedule their cleaning service with at least 24 hours’ notice.
• Rescheduling requests made within 24 hours of the appointment are subject to a $25 rescheduling fee.
• A walkthrough inspection will be offered at the end of each service visit.
• This inspection allows the customer to review the work and approve it before the cleaner departs.
• If a walkthrough is declined by the customer, the service will be deemed satisfactory unless a claim is submitted within 24 hours (see below).
• If a customer is unsatisfied with the cleaning service, a claim must be submitted within 24 hours of the service completion.
• If no claim is submitted within this timeframe, the job is considered complete and satisfactory.
• Cleaners will not return to the job site for touch-ups or corrections unless a valid claim is received within 24 hours.
• Starbiz Cleaning LLC will be granted 72 hours to rectify any reported mistakes or unclean areas.
• If the issue is not resolved within this time, a partial or full refund may be considered on a case-by-case basis.
• Refunds will not be issued if:
• The claim is submitted after the 24-hour reporting period.
• The customer refuses the opportunity for correction during the 72-hour resolution window.
• Customers are responsible for ensuring safe, accessible, and secure entry to the property during the scheduled time.
• We are not liable for damages caused by customer-provided cleaning products or unsafe working conditions.
• Starbiz Cleaning LLC reserves the right to refuse service to anyone at its discretion.
• We are licensed, insured, and bonded, and we strive to protect our staff, our customers, and their property.
• We are not liable for:
• Pre-existing damage to property or surfaces.
• Damage caused by poor maintenance, faulty fixtures, or unsafe environments.
• This Website Policy may be updated at any time.
• Continued use of our services implies acceptance of the most current version of the policy.
• Please review this page regularly for updates.
For more detailed legal and operational terms, please refer to our:
If you have any questions or concerns about these policies or your service experience, please contact us:
Phone: 404-301-8850
Email: info@starbizcleaning.com
Website: www.starbizcleaning.com
Starbiz Cleaning proudly serves businesses and homes across North Atlanta, delivering professional, reliable cleaning solutions tailored to offices, facilities, and commercial spaces—along with trusted care for the residences in our community.
